Need Urgent Technical Assistance?
We can connect to your computer from our work room, giving you access to help, fast!
Once you have granted permission to access your PC, we will be able to fix most things as if we were sitting in front of your computer. Remote Help allows us to view your computer screen and control your mouse and keyboard to securely fix most computer and network problems right through the Internet. You can even watch your screen as we fix your problem.
The benefits of remote computer support:
It is Fast: Receive help quickly. No waiting for us to reach you
It is Convenient: No need to take your computer to a shop and leave it for days or wait for an appointment for an on-site visit.
It is Affordable: Our prices are lower than a call out to you…. this lets us charge more affordable prices for the same high quality service as you would receive from an onsite technician.
It is Safe: The connection to your computer is 100% secure; we use the same security levels as banks. At the end of the remote help session the connection is severed, and cannot be reinstated without your express consent.
Watch us work on your computer from a distance!
Talk to us as we work. (We pay for the call)
- Locate & remove virus and spyware
- Install & configure protective software
- Stop Pop-ups
- Fix email & software problems
- Troubleshoot home or office networks
- Recover passwords
- Configure devices such as printers
- Perform standard maintenance
- Fix error messages and much more besides
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